Terms and Conditions

Chrysi Z. sells you the ordered products to the following general terms and conditions (GTC).

1. Applicability & Conclusion

Chrysi Z. sells goods to business / private customers (hereinafter referred to as “customer” (male and female form for simplicity reasons) offered in the online shop with the following conditions of sale and delivery (GTC). Prices for supplies and services in this contract are displayed in Swiss Francs, below abbreviated as CHF.

The contract between the customer and Chrysi Z. is not concluded until the order placed by the customer is accepted by Chrysi Z. The order is made on the Internet and is binding. Chrysi Z. accepts the order by providing the customer with an order confirmation via email.

2. Product Range

Our products are carefully selected and created according to high quality standards. Chrysi Z. makes an effort to present and describe the goods as realistically as possible. A slight deviation in colour through presentation on the monitor or a print out can not be excluded. All product descriptions are only available in English.

3. Payment

All published prices displayed are in Swiss Francs (CHF), including VAT. Prices in Euros are approximate and are based on the daily exchange rate (prices may vary).

The billing will be issued in Swiss Francs.

We do not process nor store credit card information. This information is processed securely for each transaction by the e-payment solution Saferpay provided by the trusted SIX Payment Services.

4. Return Policy

  • We accept exchange for goods sold within 14 days from date of receipt.
  • If you would like to return your purchase, please contact us within those 14 days, quote your order number and the reason for the return.
  • Please return the items in an undamaged, functional, complete state and in undamaged, original packaging.
  • The client is responsible for return shipping charges.
  • We recommend tracked and/or insured shipments.
  • We will only accept the return of our product if it is in its original condition and in its original packaging. Proof or purchase/ order number/ receipt must be presented.
  • Kindly note that we do not allow cash refunds. We can provide you with a store credit.
  • There are no refunds or exchanges with sales merchandise

5. Warranty for Defects and Liability

Products will be replaced or repaired free of charge if the defect is reported by the customer within 14 working days in writing after the receipt of goods. Chrysi Z. is not liable for damages that are caused by incorrect use or natural wear and tear or for damage not caused to the delivery itself (consequential damages).

6. Intellectual Property

Chrysi Z. reserves all rights for any design, text or graphics on their website. Copying or any other reproduction of the entire website or parts of it requires written permission (via email) by Chrysi Z. All other trademarks, product names, company names or logos quoted on this website are the property of their respective owner.

. Data Protection

Chrysi Z. ensures the adherence of the Swiss Data Protection Act and the relevant legal regulations whilst processing and using personal data. The accumulated customer data during the ordering process will only be used for internal market research purposes. A transfer to third parties occurs only for order processing and shipping and is absolutely necessary for proper service and delivery. The customer agrees to this use of his data.

8. Jurisdictions and Applicable Law

The present terms and contracts concluded under this GTC are subject to Swiss law, excluding the UN purchase right (CISG). Place of jurisdiction is Zurich.

9. Final Provisions

The conditions apply exclusively in the version valid at the time a purchase at the Chrysi Z. online shop is made. These terms and conditions apply in particular if they should differ from those of the customer. Chrysi Z. reserves the right to changes of these terms and conditions at any time.